Technical Support & Maintenance
Mocky keeps your website fast, secure and online — so you can stay focused on the business.
Overview
Technical Support & Maintenance
Mocky keeps your website fast, secure and online — so you can stay focused on the business.
A website is never "done" — domains expire, DNS breaks, servers need patching and small issues become lost revenue if nobody is watching. Mocky acts as your technical team on call, handling the infrastructure work most businesses have no one for.
From pointing your domain correctly to keeping backups, updates and security tight, we handle the unglamorous work that keeps everything running — with fast, plain-English support when you need it.
What working with Mocky looks like
- DNS management and domain setup done right
- Hosting setup, migrations and assistance
- Ongoing site maintenance: updates, backups and content changes
- Security and uptime monitoring with fast fixes
- Business email setup and deliverability (SPF, DKIM, DMARC)
How We Help
What You Get With Mocky
01
Always-On Monitoring
Uptime, security and performance watched continuously, with issues fixed before your customers notice.
02
Fixes & Updates
Software updates, backups and content changes handled on request — no ticket black holes.
03
Infrastructure Help
DNS records, domain transfers, hosting and email configured correctly the first time.